Visitors to River Valley Metro’s Service Area
Metro provides paratransit service to visitors with disabilities who do not reside in Metro’s service area.
It is easy to apply, just provide one of the following:

  • Documentation of ADA eligibility from their jurisdiction of residence, such as a valid ID card or letter from the agency.
  • A letter from a physician or rehab professional

If you do not have either of these, please provide:

  • Proof of residency, outside of the Metro service area
  • If disability is not apparent (e.g., cognitive disability or cardiac condition), Metro will request documentation from a professional.

Once received, service is available immediately!

Maximum number of travel days in a 365 day period
Visitors may travel any combination of 21 days during any 365-day period. If visitor exceeds 21 days they would need to apply for certification with Metro.

For more detailed information on how Metro Plus works, please refer to the ADA Rider’s Guide.